Shipping Policy
Last updated: September 2, 2026
Interpretation and Definitions
Interpretation
The words whose initial letters are capitalised have meanings defined under the following conditions. The following definitions have the same meaning whether they appear in the singular or plural.
Definitions
For the purposes of this Shipping Policy:
- Business Owner (referred to as either "the Business Owner", "I", "Me", "My" or "Their" in this Shipping Policy) refers to Art by Grety Aeveworth Noreene, Building 171244, PO Box 7169, Poole, BH15 9EL.
-
Website refers to Art by Grety Aeveworth Noreene, accessible from https://www.gretyaeveworth.com
- You means the individual accessing or using the Service, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
About Shipping
Currently, shipping is available only within the UK, and I offer free shipping for all physical products in My Website store catalogue, subject to product availability. The on-demand order fulfilment company I work with send the posters in triangular kraft boxes or stay-flat envelopes for smaller-sized art prints. You will receive order tracking information in Your order confirmation email.
Usually, it takes 2–5 business days to fulfil an order, after which it’s shipped out. Shipping time is 2–5 business days. I work with an on-demand order fulfilment company with facilities in the UK and worldwide, and Your order will be shipped from the UK in most cases, depending on availability.
Because I currently provide shipping only within the UK You will not be charged customs taxes.
If You still haven't received your order after the arrival timeframes, before getting in touch with Me, please help me out by doing the following:
● Check Your shipping confirmation email for any mistakes in the delivery address
● If applicable, ask Your local post office if they have Your package
● Stop by Your neighbours in case the courier left the package with them
● Check Your shipping confirmation email for any mistakes in the delivery address
● If applicable, ask Your local post office if they have Your package
● Stop by Your neighbours in case the courier left the package with them
If the shipping address was correct and the package wasn't left at the post office or at Your neighbour’s, please send a message to grety@gretyaeveworth.com with Your order number. If there is a mistake in Your delivery address, I can send You a replacement order, but shipping will be at Your own cost.
If a product arrives damaged, please let Me know as soon as possible via email, and I will try My best to resolve the issue.
Please note that fulfilment times and shipping times have separate timeframes, and shipping times don't include fulfilment times.